I placed an order ( 105667702638 ) for a remote control ( RAK-SL948WK ) on 12/12/2024 23:26:38 and I can't find information on your website about my order. Once and for all tell me if you have it or not. If you have, I would appreciate information on wher

I placed an order ( 105667702638 ) for a remote control ( RAK-SL948WK ) on 12/12/2024 23:26:38 and I can't find information on your website about my order.

Once and for all tell me if you have it or not.

If you have, I would appreciate information on where my order is (tracking).

If they don't, tell me so I can move on to another solution.

PS: if they don't have the said command, of course I want to be reimbursed for the amount paid.

Thanks

José Justino